Island Express Cargo

Terms & Privacy

By using Island Express Cargo’s website or shipping services, you agree to the terms below.

Shipping & Service

Please provide accurate information about your package (contents, value, weight, and delivery details).

Packages must be properly packed and must not contain illegal or prohibited items.

Delivery times are estimated, not guaranteed. Delays may occur due to customs, weather, or third-party carriers.

Pricing & Payment

Shipping rates and fees may change without notice.

All shipping, customs duties, GCT, and related fees are the customer’s responsibility.

Full payment may be required before delivery or release of packages.

Liability

Island Express Cargo is only responsible for loss or damage caused by our negligence.

Claims must be reported promptly.

We recommend purchasing cargo insurance for valuable items.

Unclaimed Packages

Storage fees may apply if packages are not collected on time.

Unclaimed items may be disposed of to recover costs, in line with Jamaican law.

Your Privacy & Data Protection

We respect your privacy and protect your information in line with Jamaica’s Data Protection Act, 2020.

We collect only the information needed to process your shipment.

Your data may be shared with customs and delivery partners strictly for shipping purposes.

We take steps to keep your information safe and secure.

You may request access or correction of your personal data at any time.

Legal

These services are governed by the laws of Jamaica.

Island Express Cargo may update these terms from time to time.

By continuing, you confirm that you understand and accept these terms.

Terms and Conditions